Privacy Notice

Last updated: November 6, 2026

This notice explains how BALANCE uses information submitted through the optional email sign-up on our product care page.

Information we collect

When you choose to sign up, we collect your email address, the BALANCE product selected on the page, the date and time of consent, and basic technical information needed to protect the form from abuse.

How we use it

We use this information to send pet-bed cleaning, care, comfort, and occasional BALANCE product updates. Signing up is optional and is not required for product support, warranty service, or use of your purchase.

Your choices

You may unsubscribe at any time using the link in an email. You may also ask us to delete your subscription information.

Sharing and retention

We do not sell your email address. We use service providers only as needed to store subscriptions, deliver emails, and protect the form. We retain subscription information until you unsubscribe or request deletion, subject to reasonable legal and security records.

Contact

For privacy questions or deletion requests, email support@balancepetsupport.com.